MES/IIT Operations Specialist


 

Created and implemented the MES Agile Service Take On process and framework resulting in shorter lead times, up to 2 weeks for taking on services and allowing for existing IIT and MES services to be supported - 2016

Introduced fully-fledged ITIL processes into the MES and IIT domains where we adopted the IM department's Service Management processes and integrated the MES and IIT systems into the process - 2015

Managed and reduced three level 4 risks in Secunda MES and IIT environments reducing the risk to business and improving the availability of MES systems – 2015/6 

Established a well-oiled MES Operations function in Secunda through relationship building and fostering Risk, Incident, Problem and Change Management disciplines while directly managing large IIT/MES support teams ensuring Secunda MES and IIT services are stable and reliable- 2015

Created approved Business Cases worth over R20 million in business value – 2019/20

Managed a large R21 million infrastructure upgrade in the MES and IIT environments across Sasol Mining, Chemicals and Synfuels business 2018/19

Lead large MES and IIT contract negotiations for Maintenance and Support from analysis stage to contract awarding stage - 2017-19

Ensured the introduction of Security measures and policies from Sasol IM Security team is implemented on Business and IIT Business network by all our MES and IIT support teams, bi-weekly reporting on all Security adherence and maintenance of Security Policies, vulnerabilities and implementations, penetration tests etc. - 2016 - current

Currently leading the MES and IIT chapter in the Sasol Cloud transition to Azure Services - 2020

Currently leading the MES and IIT chapter in the Sasol Datacentre modernization project where we are migrating to a new Hyper-Converged Infrastructure environment across 4 Datacentres - 2020